How long does it take to get a response from HuntCode support?
- Published
- Updated
Our support team typically responds within 24–48 hours on weekdays. Response times may be longer on weekends or during holidays, but we do our best to reply as quickly as possible.
Faster Responses for Urgent Issues
If your issue is time-sensitive—such as a login problem or an error that prevents you from accessing lessons—please include "Urgent" in the subject line of your email. This helps us prioritize your request.
What to Include in Your Message
Providing a few details up front can help us resolve your issue more quickly:
- Your HuntCode account email
- A short description of the issue
- The page or lesson where the problem occurred (if applicable)
- Your browser and operating system
- Any relevant screenshots
We appreciate your patience and will get back to you as soon as we can. Our goal is to ensure you have a smooth experience with HuntCode.
